KalindaSupport
Write to hola@kalinda.app and we'll get back to you as soon as we can.
If you're reporting a problem, it helps a lot to tell us which phone you use, which version of Kalinda you have (shown at the bottom of Settings) and what you were doing when it happened. That usually gets it fixed first time.
I forgot my password
On the sign-in screen, tap "Forgot your password?" and enter your email. You'll get a message with a link and also a 6-digit code. If you open the email on a computer the link won't do anything — use the code instead, typing it into the app on your phone. Check your spam folder if nothing arrives within a few minutes.
I signed in with Google or Apple and have no password
That's normal: those accounts don't have a separate Kalinda password. Keep signing in with the same button you registered with. If you switch phones, your data appears as soon as you sign in with that same account.
The photo estimate is off
It works best with the plate well lit, shot from above, with something nearby for scale such as a fork. If the result doesn't look right, correct the amounts before saving — it's an estimate, not a scale. Dishes with sauces, or hidden ingredients, are the hardest cases.
I want to cancel my subscription
Subscriptions are managed by the store you bought from, not inside Kalinda:
- Android: Google Play → your profile picture → Payments and subscriptions → Subscriptions.
- iPhone: Settings → your name → Subscriptions.
You keep premium access until the end of the period you already paid for.
I paid but still see the free version
Go to Settings → Subscription and tap "Restore purchases", making sure you're signed in to the app with the same store account you paid with. If it still doesn't show up, write to us and we'll look into it.
I want to delete my account
From Settings → Delete account, inside the app. The detail is in delete my data.